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Fitness for seniors

Small Moves, Big Results
Stronger Start Sessions
Try our personalised approach to

mobility & fitness for seniors

Mobility and fitness are keys to living independently for longer. At TPC, we understand the importance of fitness for seniors & see the confidence Australian seniors get from exercise and movement every day.

That’s why we created our Stronger Start Sessions, two new packages that make it easy and affordable for seniors to start making real strides toward smashing their mobility, fitness and wellbeing goals. 

With in-home visits and online options available, seniors across Australia can get personalised goal plans tailored to their specific health and activity.

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Get your Personalised Goal Plan, designed to fit your situation

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Fitness for Seniors: Start (or advance) your mobility, fitness & wellbeing routine

 

What’s included

Best For

Bonus

Price

Online Sessions

15-minute initial phone call with your qualified physio
30-minute Online session via phone or video
Your personally tailored goal plan
15-minute follow up review call

Those who are outside the serviced metro areas

1 x FREE PASS to TPC Online Group Exercise Class

$79 ($147)
Special seniors price

Home Visit Sessions

15-minute initial phone call with your qualified physio
40-minute Home visit session
Your personally tailored goal plan
15-minute follow up review call

Those who live in our serviced metro areas including Melbourne, Sydney and Adelaide

1 x FREE PASS to TPC Online Group Exercise Class

$199 ($267)
Special seniors price

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Check Your Postcode for Home Visit Sessions

Our mobile physios are currently in:
Adelaide, Geelong, Melbourne, Sydney and more.

“I’m able to take my dog Minnie for daily walks again.”

FAQ

What are the system requirements?

We use an internet browser-based way of connecting for our online consults which is super easy to use. In your appointment confirmation email we’ll send you a hyperlink that you will click on to join your physio in the online consult room. That’s right – no downloads and nothing to install! To have a good video consultation you’ll need:
  • A strong and reliable internet connection
  • A device with a microphone & speakers – these are built into most computers and tablet devices so nothing too fancy needed here.
  • A Video Camera – This will likely be inbuilt into your device. If not, you could easily attach a webcam via a USB cable
  • Browsers & devices you can use: Google Chrome (PCs, Macs & Android devices), Mozilla Firefox (PCs, Macs & Android devices) and Safari (Macs, iPhones & iPads)

What are the system requirements?

We use an internet browser-based way of connecting for our online consults which is super easy to use. In your appointment confirmation email we’ll send you a hyperlink that you will click on to join your physio in the online consult room. That’s right – no downloads and nothing to install! To have a good video consultation you’ll need:
  • A strong and reliable internet connection
  • A device with a microphone & speakers – these are built into most computers and tablet devices so nothing too fancy needed here.
  • A Video Camera – This will likely be inbuilt into your device. If not, you could easily attach a webcam via a USB cable
  • Browsers & devices you can use: Google Chrome (PCs, Macs & Android devices), Mozilla Firefox (PCs, Macs & Android devices) and Safari (Macs, iPhones & iPads)
Of course! You can join the online consulting room directly in the browser on your iPhone or iPad or by easily grabbing an app (we can help with that!)
Yes! Same as for iPads above.
If you don’t have a camera, video consulting is still possible however we won’t be able to see you:) You will still be able to see your physio and our screen via screen sharing.
You will need these! If not, we’ll need to use the phone instead.
Yes, your sessions are completely private and confidential. The video and audio communication is only visible to your physio and yourself. All notes taken during your consult are stored in a secure practice management system that meets government privacy requirements.
Easily with a credit card via an online form on our booking page. If you’d prefer to pay via bank transfer, you can call us on 1300 797 793
If you have private health insurance extras cover you might be eligible for a rebate. Please check with your health insurer. Medicare EPC referrals from your doctor are not eligible for online consultations.

Many elderly Australians are self-isolating due to the greater threat that the coronavirus presents to this segment of our population.  Self-isolation often results in less activity and not doing any exercise.  This can result in depression, isolation and increased anxiety and worry.  Keeping active and doing regular exercise and the ongoing contact with the friendly support from The Physio Co helps our elderly parents mentally and also importantly exercise is belived to help the immune system.

Interested in knowing more?
Don’t hesitate to get in touch with our helpful team!
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The Physio Co Cancellation Policy is as follows:

We require 3 hours notice otherwise the session will be charged at full cost. If the client cancels within 24 hours, the appointment will be charged at half price. Anything after 24 hours, there will be no charge. Medical reasons are of course exempt from the above, as long as we have been made aware one hour prior to the appointment. If you are ever unsure, please call the client care team at 1300 797 793.

DIRECT DEBIT REQUEST SERVICE AGREEMENT
COMPANY NAME: THE PHYSIO CO AUSTRALIA PTY LTD
ADDRESS: 25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
CONTACT DETAILS: 1300 797 793

This is Your Direct Debit Service Agreement with THE PHYSIO CO AUSTRALIA PTY LTD (ABN: 54120918854). It explains what Your obligations are when undertaking a Direct Debit arrangement with us It also details what our obligations are to You as Your Direct Debit provider. Please keep this agreement for future reference. It forms part of the terms and conditions of Your Direct Debit Request (DDR) and should be read in conjunction With Your DDR authorisation.

Definitions

account means the account held at Your financial institution from which we are authorised to arrange for funds to be debited
agreement means this ment Agreement between You and us.
banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
debit day means the day that payment by You to us is due.
debit payment means a particular transaction where a debit is made.
direct debit request means the Direct Debit Request between us and You,
us or we means THE PHYSIO C0 AUSTRALIA PTY LTD, (the Debit User) You have authorised by requesting a Direct Debit Request.
You means the customer who has signed or authorised by other means the Direct Debit Request
Your financial institution means the financial institution nominated by You on the DDR at which the account is maintained

  1. Debiting Your account
    1. By signing a Direct Debit Request or by providing us with a valid instruction, You have authorised us to arrange for funds to be debited from Your account, You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and You.
    2. We will only arrange for funds to be debited from Your account as authorised in the Direct Debit Request.
      Or
      We will only arrange for funds to be debited from Your account if we have sent to the address nominated by You in the Direct Debit Request, a billing advice which specifies the amount payable by You to us and when it is due,
    3. If the debit day falls on a day that is not a banking day, we may direct Your financial institution to debit Your account on the followrng banking day. If You are unsure about which day Your account has or will be debited You should ask Your financial institution.
  2. Amendments by us
    1. We may vary any details of this agreement or a Direct Debit Request at any time by giving You at least fourteen (14) days written notice
  3. Amendments by You
    You may change* , stop or defer a debit payment, or terminate this agreement by providing us with at least 30 days notification by writing to-
    THE PHYSIO CO AUSTRALIA PTY LTD
    25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    Or
    by telephoning us on 1300 797 793 during business hours;
    Or
    arranging it through Your own financial institution, which is required to act promptly on Your instructions.
    *Note: in relation to the above reference to ‘change’, Your financial institution may ‘change’ Your debit payment only to the extent of advising us THE PHYSIO CO AUSTRALIA PTY LTD of Your new account details.
  4. Your obligations
    1. It is Your responsibility to ensure that there are sufficient clear funds available in Your account to allow a debit payment to be made in accordance with the Direct Debit Request.
    2. If there are insufficient clear funds in Your account to meet a debit payment:
      • You may be charged a fee and/or interest by Your financial institution;
      • You may also incur fees or charges imposed or incurred by us, and
      • You must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in Your account by an agreed time so that we can process the debit payment.
    3. You should check Your account statement to verify that the amounts debited from Your account are correct
  5. Dispute
    1. If You believe that there has been an error in debiting Your account, You should notify us directly on 1300 797 793 and confirm that notice in writing with us as soon as possible so that we can resolve Your query more quickly, Alternatively You can take it up directly With Your financial institution.
    2. If we conclude as a result of our investigations that Your account has been incorrectly debited we Will respond to Your query by arranging for Your financial institution to adjust Your account (including interest and charges) accordingly. We Will also notify You in writing of the amount by which Your account has been adjusted
    3. If we conclude as a result of our investigations that Your account has not been incorrectly debited we Will respond to Your query by providing You with reasons and any evidence for this finding in writing.
  6. Accounts
    You should check:
    • with Your financial institution whether direct debiting is available from Your account as direct debiting is not available on all accounts offered by financial institutions.
    • Your account details which You have provided to us are correct by checking the against a recent account statement,- and
    • with Your financial institution before completing the Direct Debit Request if You have any queries about how to complete the Direct Debit Request.
  7. Confidentiality
    1. We will keep any information (including Your account details) in Your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about You secure and to ensure that any of our employees or agents who have access to information about You do not make any unauthorised use, modification, reproduction or disclosure of that information.
    2. We will only disclose information that we have about You:
      • to the extent specifically required by law; or
      • for the purposes of this agreement (including disclosing information in connection with any query or claim).
  8. Notice
    1. If You Wish to notify us in writing about anything relating to this agreement, You should write to
      THE PHYSIO CO AUSTRALIA PTY LTD
      25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    2. We Will notify You by sending a notice in the ordinary post to the address You have given us in the Direct Debit Request.
    3. Any notice will be deemed to have been received on the third banking day after posting.

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