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A guide for Australian seniors: Finding the right physiotherapist for your needs

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A guide for Australian seniors: Finding the right physiotherapist for your needs
07 JulHealth, Lifestyle, Physio services

We all know that as we age, taking care of our bodies becomes increasingly important.

Physiotherapy is one of the most effective ways to help maintain our physical and mental health; more specifically, it can play a key role in improving mobility, managing pain, and boosting overall well-being.

But how do you find the right physiotherapist who truly understands your needs?

In this article, we walk you through what to look for when choosing a physiotherapist, ensuring you get the best care possible.

Qualifications and Experience:

  1. First things first, you want to ensure your physiotherapist has the right qualifications and experience. Look for someone registered with the Australian Health Practitioner Regulation Agency (AHPRA) and the Australian Physiotherapy Board. This means they’ve met the necessary education and training standards. It’s also a good idea to find a physiotherapist who specialises in seniors. They’ll have the expertise needed to understand the unique challenges that seniors face.

Range of Services:

  1. Make sure the physiotherapist you choose offers a wide range of services tailored to seniors. They should address specific conditions like arthritis, osteoporosis, or post-surgical rehabilitation. But it’s not just about treating conditions; they should also focus on promoting overall mobility, balance, and falls prevention. A holistic approach that includes exercises, manual therapy, pain management techniques, and education on self-care is what you’re looking for.

Personalised Care and Communication:

  1. You’re a unique individual, and your physiotherapist should treat you as such. Find someone who listens attentively, communicates effectively, and involves you in the decision-making process. A good physio will take the time to understand your medical history, conduct a thorough assessment, and develop a treatment and goal plan just for you. They should explain everything in plain English, so you know what’s happening and can ask questions along the way.

Collaborative Approach:

  1. Teamwork makes the dream work, right? Look for a physio who collaborates with other healthcare professionals and is happy to work with and communicate with others involved in your care such as geriatricians, orthopaedic surgeons, and occupational therapists. Such collaboration ensures that all aspects of your health are considered, leading to better overall care and treatment outcomes.

Availability and Flexibility:

  1. We all have busy lives, and scheduling appointments can be a hassle. That’s why it’s important to find a physiotherapist who’s mostly available when you need them. Are they open to accommodating your specific needs and other services you have in place like shopping or personal care? Choose a physiotherapist who can work with your schedule and make your life easier.

Feedback and Reviews:

  1. Before making a final decision, it’s always helpful to do a little research. Check out online platforms like Google reviews or testimonials on their websites to see what other clients say. Pay attention to feedback related to seniors’ care, professionalism, and treatment effectiveness. Positive reviews can give you peace of mind, while negative ones may indicate a need to explore other options.

Accessibility and Location:

  1. Convenience is key! When choosing a physiotherapist, consider the location of their clinic. Is it easy to get to by public transport? Does it have parking available? Look for a clinic that’s close to your home or community. You want to ensure those regular appointments as easy and stress-free as possible.

Mobile Physiotherapy:

  1. An alternative option to consider is a mobile community physiotherapist who comes to you. Instead of travelling to a clinic, community professionals provide physiotherapy services in the comfort of your own home. Mobile physiotherapy is a fantastic choice for seniors who may have difficulty with transportation or mobility challenges.

Here are some key benefits of using a come-to-you mobile physiotherapy service:

  • Convenience: By choosing a mobile physiotherapist, you eliminate the need to travel to a clinic, saving you time and energy.
  • Comfort: Being treated in your own home allows you to feel more relaxed and at ease during the sessions.
  • Personalised Attention: Mobile physiotherapists typically have fewer patients, allowing them to dedicate more time and attention to your specific needs.
  • Home Environment Assessment: A mobile physiotherapist can assess your living space and provide recommendations for modifications or equipment that can improve safety and mobility.
  • Independence and Confidence: Mobile physiotherapy empowers you to receive the care you need without relying on others for transportation or assistance.

Now that you know what to look for in a physiotherapist, you’re ready to find the perfect match!

Remember: qualifications, experience, accessibility, personalised care, collaboration, availability, and feedback are all important factors to consider. And don’t forget, if you’re looking for ultimate convenience and personalised attention, a mobile community physiotherapist who comes to you might be the ideal choice.

Take care of your body and enjoy being mobile, safe and happy!

 

(Article written by Nancy Klinko, TPC Physiotherapist)

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The Physio Co Cancellation Policy is as follows:

We require 3 hours notice otherwise the session will be charged at full cost. If the client cancels within 24 hours, the appointment will be charged at half price. Anything after 24 hours, there will be no charge. Medical reasons are of course exempt from the above, as long as we have been made aware one hour prior to the appointment. If you are ever unsure, please call the client care team at 1300 797 793.

DIRECT DEBIT REQUEST SERVICE AGREEMENT
COMPANY NAME: THE PHYSIO CO AUSTRALIA PTY LTD
ADDRESS: 25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
CONTACT DETAILS: 1300 797 793

This is Your Direct Debit Service Agreement with THE PHYSIO CO AUSTRALIA PTY LTD (ABN: 54120918854). It explains what Your obligations are when undertaking a Direct Debit arrangement with us It also details what our obligations are to You as Your Direct Debit provider. Please keep this agreement for future reference. It forms part of the terms and conditions of Your Direct Debit Request (DDR) and should be read in conjunction With Your DDR authorisation.

Definitions

account means the account held at Your financial institution from which we are authorised to arrange for funds to be debited
agreement means this ment Agreement between You and us.
banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
debit day means the day that payment by You to us is due.
debit payment means a particular transaction where a debit is made.
direct debit request means the Direct Debit Request between us and You,
us or we means THE PHYSIO C0 AUSTRALIA PTY LTD, (the Debit User) You have authorised by requesting a Direct Debit Request.
You means the customer who has signed or authorised by other means the Direct Debit Request
Your financial institution means the financial institution nominated by You on the DDR at which the account is maintained

  1. Debiting Your account
    1. By signing a Direct Debit Request or by providing us with a valid instruction, You have authorised us to arrange for funds to be debited from Your account, You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and You.
    2. We will only arrange for funds to be debited from Your account as authorised in the Direct Debit Request.
      Or
      We will only arrange for funds to be debited from Your account if we have sent to the address nominated by You in the Direct Debit Request, a billing advice which specifies the amount payable by You to us and when it is due,
    3. If the debit day falls on a day that is not a banking day, we may direct Your financial institution to debit Your account on the followrng banking day. If You are unsure about which day Your account has or will be debited You should ask Your financial institution.
  2. Amendments by us
    1. We may vary any details of this agreement or a Direct Debit Request at any time by giving You at least fourteen (14) days written notice
  3. Amendments by You
    You may change* , stop or defer a debit payment, or terminate this agreement by providing us with at least 30 days notification by writing to-
    THE PHYSIO CO AUSTRALIA PTY LTD
    25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    Or
    by telephoning us on 1300 797 793 during business hours;
    Or
    arranging it through Your own financial institution, which is required to act promptly on Your instructions.
    *Note: in relation to the above reference to ‘change’, Your financial institution may ‘change’ Your debit payment only to the extent of advising us THE PHYSIO CO AUSTRALIA PTY LTD of Your new account details.
  4. Your obligations
    1. It is Your responsibility to ensure that there are sufficient clear funds available in Your account to allow a debit payment to be made in accordance with the Direct Debit Request.
    2. If there are insufficient clear funds in Your account to meet a debit payment:
      • You may be charged a fee and/or interest by Your financial institution;
      • You may also incur fees or charges imposed or incurred by us, and
      • You must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in Your account by an agreed time so that we can process the debit payment.
    3. You should check Your account statement to verify that the amounts debited from Your account are correct
  5. Dispute
    1. If You believe that there has been an error in debiting Your account, You should notify us directly on 1300 797 793 and confirm that notice in writing with us as soon as possible so that we can resolve Your query more quickly, Alternatively You can take it up directly With Your financial institution.
    2. If we conclude as a result of our investigations that Your account has been incorrectly debited we Will respond to Your query by arranging for Your financial institution to adjust Your account (including interest and charges) accordingly. We Will also notify You in writing of the amount by which Your account has been adjusted
    3. If we conclude as a result of our investigations that Your account has not been incorrectly debited we Will respond to Your query by providing You with reasons and any evidence for this finding in writing.
  6. Accounts
    You should check:
    • with Your financial institution whether direct debiting is available from Your account as direct debiting is not available on all accounts offered by financial institutions.
    • Your account details which You have provided to us are correct by checking the against a recent account statement,- and
    • with Your financial institution before completing the Direct Debit Request if You have any queries about how to complete the Direct Debit Request.
  7. Confidentiality
    1. We will keep any information (including Your account details) in Your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about You secure and to ensure that any of our employees or agents who have access to information about You do not make any unauthorised use, modification, reproduction or disclosure of that information.
    2. We will only disclose information that we have about You:
      • to the extent specifically required by law; or
      • for the purposes of this agreement (including disclosing information in connection with any query or claim).
  8. Notice
    1. If You Wish to notify us in writing about anything relating to this agreement, You should write to
      THE PHYSIO CO AUSTRALIA PTY LTD
      25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    2. We Will notify You by sending a notice in the ordinary post to the address You have given us in the Direct Debit Request.
    3. Any notice will be deemed to have been received on the third banking day after posting.

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