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Staying safe at home: Tips to minimise your risk of falls

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Staying safe at home: Tips to minimise your risk of falls
13 JanHealth, How-to advice, Lifestyle

Staying safe at home: Tips to minimise your risk of falls

Falls are a major health concern for the elderly and the risk increases significantly once people pass 80 years old. Falls are one of the main factors for admission into aged care facilities, and in these uncertain times with a pandemic upon us, staying safe at home has become incredibly important.

While falls are common in the elderly population, it is not a normal part of ageing and it is preventable.

Here are some tips that can help you minimise the risk of falls:

1. Ensure your environment is safe and eliminate any risk of falls:

    • Identify trip hazards such as clutter, rugs and uneven steps, and remove them as necessary.
    • Ensure floor surfaces are not slippery and clean up spills as soon as possible.
    • Ensure there is always adequate lighting. Use a night light if you need to get out of bed at night.

2  Ensure you have the appropriate equipment to help minimise the risk of falls:

    • Appropriate walking aids can make a significant difference to your risk of falls. If unsure whether you need a walking aid, or whether your current walking aid is suitable, a physiotherapy assessment of your walking gait and balance can provide you with the necessary recommendations.
    • If you use a walking aid, ensure it is regularly assessed and serviced. Lack of maintenance, malfunction, inappropriate fit or over-reliance on the device can turn an assistive device into a fall hazard. For example, cane tips can become worn, wheels on walkers and wheelchairs can become loose, or equipment can be too heavy or the wrong height. Lack of confidence when using walking aids has also been linked to falling.

3. Ensure your home is well fitted with suitable accessories, especially if you are having regular falls at home:

    • A physiotherapist can provide advice and work with an occupational therapist (OT) to help assess your home and identify appropriate home modifications. Examples of such modifications may include installation of hand rails or ramps or a review of the bathroom and kitchen design.

4. Ensure you take regular exercise of suitable intensity

    • Did you know that muscle weakness is the most important risk factor for falls and that it increases the risk of falls by five times? Consult your physio for suitable exercises to help maintain your strength, endurance, balance and – most importantly – your confidence.
    • Engage in group exercise classes that focus on balance and fall prevention. They have been shown to have significant benefit to decreasing risks of falls by 30%. Tai chi is also a proven and popular form of exercise to help improve balance.

Falls are preventable and you don’t have to let it become a regular issue in your life. If you or members of your family have any questions about fall prevention, our friendly team of physiotherapists are here to help. If you’d prefer an alternative to an in-person consult, we also offer online consultations to keep you safe and mobile. Call us today on 1300 797 793!

 

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The Physio Co Cancellation Policy is as follows:

We require 3 hours notice otherwise the session will be charged at full cost. If the client cancels within 24 hours, the appointment will be charged at half price. Anything after 24 hours, there will be no charge. Medical reasons are of course exempt from the above, as long as we have been made aware one hour prior to the appointment. If you are ever unsure, please call the client care team at 1300 797 793.

DIRECT DEBIT REQUEST SERVICE AGREEMENT
COMPANY NAME: THE PHYSIO CO AUSTRALIA PTY LTD
ADDRESS: 25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
CONTACT DETAILS: 1300 797 793

This is Your Direct Debit Service Agreement with THE PHYSIO CO AUSTRALIA PTY LTD (ABN: 54120918854). It explains what Your obligations are when undertaking a Direct Debit arrangement with us It also details what our obligations are to You as Your Direct Debit provider. Please keep this agreement for future reference. It forms part of the terms and conditions of Your Direct Debit Request (DDR) and should be read in conjunction With Your DDR authorisation.

Definitions

account means the account held at Your financial institution from which we are authorised to arrange for funds to be debited
agreement means this ment Agreement between You and us.
banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
debit day means the day that payment by You to us is due.
debit payment means a particular transaction where a debit is made.
direct debit request means the Direct Debit Request between us and You,
us or we means THE PHYSIO C0 AUSTRALIA PTY LTD, (the Debit User) You have authorised by requesting a Direct Debit Request.
You means the customer who has signed or authorised by other means the Direct Debit Request
Your financial institution means the financial institution nominated by You on the DDR at which the account is maintained

  1. Debiting Your account
    1. By signing a Direct Debit Request or by providing us with a valid instruction, You have authorised us to arrange for funds to be debited from Your account, You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and You.
    2. We will only arrange for funds to be debited from Your account as authorised in the Direct Debit Request.
      Or
      We will only arrange for funds to be debited from Your account if we have sent to the address nominated by You in the Direct Debit Request, a billing advice which specifies the amount payable by You to us and when it is due,
    3. If the debit day falls on a day that is not a banking day, we may direct Your financial institution to debit Your account on the followrng banking day. If You are unsure about which day Your account has or will be debited You should ask Your financial institution.
  2. Amendments by us
    1. We may vary any details of this agreement or a Direct Debit Request at any time by giving You at least fourteen (14) days written notice
  3. Amendments by You
    You may change* , stop or defer a debit payment, or terminate this agreement by providing us with at least 30 days notification by writing to-
    THE PHYSIO CO AUSTRALIA PTY LTD
    25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    Or
    by telephoning us on 1300 797 793 during business hours;
    Or
    arranging it through Your own financial institution, which is required to act promptly on Your instructions.
    *Note: in relation to the above reference to ‘change’, Your financial institution may ‘change’ Your debit payment only to the extent of advising us THE PHYSIO CO AUSTRALIA PTY LTD of Your new account details.
  4. Your obligations
    1. It is Your responsibility to ensure that there are sufficient clear funds available in Your account to allow a debit payment to be made in accordance with the Direct Debit Request.
    2. If there are insufficient clear funds in Your account to meet a debit payment:
      • You may be charged a fee and/or interest by Your financial institution;
      • You may also incur fees or charges imposed or incurred by us, and
      • You must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in Your account by an agreed time so that we can process the debit payment.
    3. You should check Your account statement to verify that the amounts debited from Your account are correct
  5. Dispute
    1. If You believe that there has been an error in debiting Your account, You should notify us directly on 1300 797 793 and confirm that notice in writing with us as soon as possible so that we can resolve Your query more quickly, Alternatively You can take it up directly With Your financial institution.
    2. If we conclude as a result of our investigations that Your account has been incorrectly debited we Will respond to Your query by arranging for Your financial institution to adjust Your account (including interest and charges) accordingly. We Will also notify You in writing of the amount by which Your account has been adjusted
    3. If we conclude as a result of our investigations that Your account has not been incorrectly debited we Will respond to Your query by providing You with reasons and any evidence for this finding in writing.
  6. Accounts
    You should check:
    • with Your financial institution whether direct debiting is available from Your account as direct debiting is not available on all accounts offered by financial institutions.
    • Your account details which You have provided to us are correct by checking the against a recent account statement,- and
    • with Your financial institution before completing the Direct Debit Request if You have any queries about how to complete the Direct Debit Request.
  7. Confidentiality
    1. We will keep any information (including Your account details) in Your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about You secure and to ensure that any of our employees or agents who have access to information about You do not make any unauthorised use, modification, reproduction or disclosure of that information.
    2. We will only disclose information that we have about You:
      • to the extent specifically required by law; or
      • for the purposes of this agreement (including disclosing information in connection with any query or claim).
  8. Notice
    1. If You Wish to notify us in writing about anything relating to this agreement, You should write to
      THE PHYSIO CO AUSTRALIA PTY LTD
      25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    2. We Will notify You by sending a notice in the ordinary post to the address You have given us in the Direct Debit Request.
    3. Any notice will be deemed to have been received on the third banking day after posting.

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